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Extension
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General

Extension

What is The Guestbook Extension?

The Guestbook Extension is a free browser extension that helps travelers save money at thousands of thousands of hotels worldwide! The extension pops up when you're viewing a hotel on

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Is there a time limit for submitting folios/bills?

You do need to ensure that you submit either your reservation confirmation or final bill to The Guestbook within 60 days after checkout. If you do not see a stay

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Where & when will The Guestbook Extension pop up?

Once you find your room on the hotel’s direct site, or a supported third-party travel site, a pop up will appear in the top right corner of your browser and show

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The Guestbook Extension icon disappeared, why?

The Guestbook Extension may have been uninstalled by accident or needed to update. You can download/install it again to solve the issue. If your icon keeps disappearing, then please send

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How do I know if The Guestbook Extension is working?

If the extension icon is in color, then the extension should be working. If the icon is grayed out, then you are either not on a supported site or a supported

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I’m missing cash back, why?

If you used The Guestbook Extension to reserve your stay, received an email confirming we received your reservation details and don't see the booking in your account OR if your

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Why is my cash back pending and when will I receive it?

Your Cash Rewards are pending because your stay has either not been completed or validated by the hotel. Depending on the hotel, cash back is usually made available between one

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Can I use The Guestbook Extension on multiple computers?

The Guestbook Extension can be installed on every single computer you own! There is no

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I no longer see a rate comparison on a 3rd party site – what happened?

The Guestbook Extension needs to know what rate you saw on a third-party site to make a comparison. If you subsequently change your search on the hotel official site, The

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Why does The Guestbook Extension only compare the lowest rates?

Any given hotel may have 10 or more rates & room types, and usually they are priced at fixed premiums to the lowest rate. So, by sharing a comparison of

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Does The Guestbook Extension work with Bed & Breakfasts, Vacation Rentals or other Independent Hotels that are not Guestbook collection?

Not yet. The Guestbook Extension only works with accommodation types that have their own individual website with booking functionality, and many of these do not. If they do, The Guestbook

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Which third-party travel sites will The Guestbook Extension work on?

Currently The Guestbook Extension works with the largest travel sites: Expedia, Booking.com, Hotels.com, Kayak, Orbitz, Travelocity, TripAdvisor, Agoda, Priceline.com, Hotwire, Google, and

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Can I “double dip” with other third-party cash back programs?

Unfortunately, if you use another cash back program, you will not be entitled to cash rewards from The Guestbook Extension. Hopefully, since The Guestbook Extension is usually much more generous,

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Will I be eligible for the hotel’s loyalty & direct booking benefits?

Yes. Since you will be booking directly with the hotel, you will be entitled to all direct booking benefits, including points & status qualification if

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Which hotels does The Guestbook Extension work with?

The Guestbook Extension currently supports major chain hotels like: Marriott, Hyatt, Hilton, Best Western, Wyndham, IHG and Choice Hotels.We are however working on getting more chains added

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How do I get The Guestbook Extension?

Getting The Guestbook Extension is simple and easy! You're only a one-click download away from an ultra-convenient way to save money. Visit https://theguestbook.com/extension to add to your browser today!

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