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What is my Guestbook account number?

We don't use member account numbers. Instead, we use your email address to track your stays and rewards. Simply sign up using your email address and use that same email

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Why can’t I access my account?

One reason may be that you have not yet activated your account. If you just enrolled, please check your inbox for an email with the subject: Activate your account and receive

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How do I change my primary email address?

In order to change your primary email address, we will need you to send an email to Contact@theguestbook.com from each address linked in your account. For example: emailaddress1@email.com must email Contact@theguestbook.com requesting

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How do I activate my account?

To activate your account, please click on the Activate button in the initial email you received from us. If you do not have it, please check your Junk/Spam folder or

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How can I merge my accounts?

For security purposes, we will need you to send an email to Contact@theguestbook.com from each of the accounts, copying (CCing) the other, and asking to merge the two accounts. You

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How do I add my additional email address?

You can add additional email addresses under the Profile section in your account. Once added, you will be sent an email to the newly added address with instructions to finalize

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Can I unsubscribe from your emails?

You may unsubscribe from all emails except for transactional emails. These types of emails are automatically sent in response to an interaction you made with The Guestbook including password resets,

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Can I change my currency?

Yes of course! To do so, please send an email to contact@theguestbook.com with your desired currency. Please note that a change in currency must occur prior to any redemption being

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